Services Solution Architect
Belfast, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Thales Group
Services Solution Architect (SSA) is to: Engage professionally with potential clients, articulate the value of service design and service solutions to their business. Identify their needs and influence their requirements through proposals, white papers and dialogue. Work collaboratively within campaigns and assist in the development of capture plans alongside sales & marketing and within the customer space to develop … customer service solutions. Create user and business value in services design and deliver architecture for service provision that ensures consistent delivery and excellent user experience. Provide expert advice to shape the development of systems/equipment, and develop their support strategy, for optimal through-life cost and customer experience Provide expert advice to identify and develop transversal enablers … within these and allied areas across business segments. Core Tasks and Responsibilities Own and deliver complex service solutions Look for value creation outside the companies' boundaries and adopt the customer's perspective Leading as service solution architect shaping opportunities with clients, capture leads, programme managers and bid teams in order to create a winning solution that supports the value More ❯
Employment Type: Permanent
Salary: GBP Annual
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