and troubleshoot a range of network devices including Cisco, Juniper, Adtran switches, routers, DSLAMs, modems, and other IT systems. Manage circuit faults across multiple technologies such as ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. Liaise effectively with third-party engineers and suppliers to facilitate issue resolution. Support field engineers remotely with device configurations and link diagnostics. Monitor network health and More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Develop
career. What you'll be doing: Monitor, log and resolve faults across IT and network infrastructure Configure and troubleshoot Cisco, Juniper and Adtran devices Manage circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF) Support field engineers with remote checks and fixes Work within strict SLAs, ensuring accurate handovers and updates What we're looking for: Previous experience in a NOC More ❯
date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements More ❯
