7 of 7 Remote/Hybrid ITIL Jobs in Belfast

analytical skills Desirable/Nice to Have Experience with event-driven architectures (Kafka, RabbitMQ) Knowledge of database technologies (SQL and NoSQL) Certification in ITIL Experience in high-availability, enterprise-scale systems Certifications in cloud or Agile methodologies Soft Skills Strong communication and stakeholder management skills Ability to work under pressure ...

Code concepts API monitoring and troubleshooting AIOps and intelligent monitoring platforms Education: Bachelor's Degree or equivalent experience required. Master's Degree preferred. ITIL Foundation, Cloud Certifications, or relevant industry certifications are advantageous. What we’ll provide you: By joining Citi, you will not only be part of a business ...

plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across all IT operations. … paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with ...

with excellent communication skills. Ability to explain technical concepts to non-technical users. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality ...

business needs and deliver solutions that support long-term success. Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments. Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements. Maintain comprehensive ...

financials. Initiative: Self-starter with the ability to drive assignments and escalate when necessary. Teamwork: Team player with a strong customer-centric ethos. ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional Information Why Version 1? At Version 1, we believe in providing ...

financials. Initiative:Self-starter with the ability to drive assignments and escalate when necessary. Teamwork:Team player with a strong customer-centric ethos. ITIL Skills:ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional Information Why Version 1? At Version 1, we believe in providing ...