2 of 2 Remote Incident Management Jobs in Belfast

Overview: Remote based My client are seeking an experienced Major Incident Manager to join them on a remote basis. You will be responsible for overseeing and managing all high-severity incidents, ensuring effective communication and coordination across stakeholders to restore services swiftly and efficiently. Key to this role will involve taking full ownership of major incidents, acting as the … central point of contact between service delivery teams and technical recovery resources. In addition to managing the incident lifecycle, you will also contribute to ongoing process improvements and help shape service enhancement initiatives within the team. Key Responsibilities: Take full ownership of all high-severity incidents from initiation to resolution. Assess and verify incident priority, updating and reallocating … as necessary. Determine the severity and impact of incidents to ensure appropriate escalation and response. Coordinate and communicate effectively throughout the incident lifecycle. Facilitate technical and management conference calls during incidents as required. Provide clear and timely updates to stakeholders throughout major incidents. Ensure timely progression of incidents in line with defined processes and service level agreements. Confirm More ❯

manage the technical security of our ICT environment and specifically the technical elements of our ISO 27001 certified ISMS ensuring a robust risk managed environment, carrying out technical assessments, incident management and reporting. Requirements 1. Experience of developing, implementing, and managing policies, procedures, and best practices to ensure a secure Information Security Management System (ISMS) certified to … Cyber Essentials, GovAssure or ISO 27001 standard or equivalent. 2. Experience in IT security risk management and analysis including experience in: - Defining and managing security incident plans, procedures, and investigations. - Conducting risk assessments. - Reporting and measuring the impact of security measures. - Managing Penetration and/or audit schedules. 3. Experience of using ICT Monitoring technologies to help ensure … and assure the integrity of information held in ICT systems. 4. A track record of the recent management of a secure computer network infrastructure with demonstrable experience of managing the security of a hybrid cloud environment. 5. Ability to document and communicate security risks and mitigation strategies to non-technical stakeholders. - Excellent verbal and written communication skills. - Strong organisational More ❯