3 of 3 Remote/Hybrid Incident Management Jobs in Belfast

Retail Services Incident Manager, you’ll play a pivotal role in keeping our branches and contact centres running smoothly when it matters most. Acting as a trusted leader during incidents and periods of disruption, you’ll work closely with colleagues, stakeholders and technology teams to coordinate effective responses … delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand ...

Allstate Northern Ireland Limited in Belfast is seeking an Incident Management Consultant for the Enterprise Command Center. You will run diagnostics, manage major incident calls, and coach analysts to resolve outages quickly. The role offers diverse shifts, hybrid working, and a package of benefits including pension, bonus ...

with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you’ll make an impact Deliver small-to-medium features independently, with some … well-reasoned design decisions at a component level, understanding the trade-offs involved. Write code with testability, readability, and maintainability in mind. Troubleshooting and incident management efforts, helping Senior Engineers to resolve critical production issues and improving system reliability. Actively seek to learn about new technologies and trends ...