7 of 7 Remote/Hybrid Service Management Jobs in Belfast

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific areas ...

display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

ability to foster relationships across the firm as well as with our clients.Essential experienceDepending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD … fast paced, challenging, and varied environmentStrong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity.Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enablerDeveloped presentation skills, with ability to be articulate and explain complex technical solutions across ...

devices, SaaS tools, collaboration platforms, procurement, provisioning, patching, support workflows, and audit evidence.You should be able to resolve operational issues, automate repetitive work, improve service quality, and build secure-by-default IT processes that scale. You’ll also provide occasional hands-on IT support, usually as backup, for escalations … corporate IT work well, safely, and predictably for a remote-first Series C company.Key ResponsibilitiesManage and improve core corporate IT systems, including identity, device management, collaboration tooling, service desk workflows, and SaaS administration.Own and automate Joiner-Mover-Leaver processes across access, identity, devices, asset provisioning, and software licensing.Support ...

generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning and research at Newcastle University. We are committed … platforms are resilient, secure, scalable and fit for the future. You will provide technical leadership across infrastructure domains, working closely with technical specialists, service delivery teams, suppliers and senior stakeholders. The Architecture Team sits within the Office of the Chief Technology Officer (OCTO) and works alongside Project Management ...

aligned with the customer’s business outcomes.Key Responsibilities1. Deal & Solution Architecture LeadershipLead the architecture of complex, multi‐tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization.Translate high‐level business requirements into integrated technical, service, and commercial solution frameworks.Govern solution integrity across technology, delivery … customer discovery sessions, and deep‐dive technical/operational interviews.4. Financial & Commercial ArchitectureShape pricing models including T&M, Fixed Price, Outcome‐based, or Managed Service constructs.Ensure commercial solutions reflect risk‐adjusted costing, transition/run budgets, and margin expectations.Challenge cost inputs, optimise delivery models (onshore/nearshore/offshore ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...