14 of 14 Remote Support Engineer Jobs in Belfast

Product Support Engineer (1pm - 10pm) page is loaded Product Support Engineer (1pm - 10pm) Apply locations Belfast, Northern Ireland time type Full time posted on Posted 16 Days Ago job requisition id R12204 It's fun to work in a company where people truly BELIEVE in what … they're doing! We're committed to bringing passion and customer focus to the business. The Role Proofpoint is seeking a Product Support Engineer for our Enterprise level products. Our team of Product Support Engineers are highly experienced in providing excellent customer support, continuously interacting with … solutions. Flexible interview appointments are available after 5pm with our interview team. We also offer a Hybrid working environment. Your day-to-day Provide support to administrators & enterprise-level partners during the hours of 1pm to 10pm from Monday to Friday (hours may differ depending on customer demand and More ❯

Summary Job Reference: JPR020525 Job Title: IT Support Engineer Salary: 30-40k pa Location: Belfast, hybrid (3 days per week onsite) Contract : Temporary, full-time (37.5 hours pw, typically Mon-Fri/8-9 hour shifts between 12noon and 11pm) Overview Our client within the private sector … is looking for an IT Support Engineer to provide technical support to their end users, all focused on their products and services. This is a large multi-national and your day-to-day would involve network and systems support via telephone (helpdesk), emails, ticket systems etc. … so they are looking to hire for the long term with desire to secure a permanent position. Requirements IT Degree or similar Strong technical support/helpdesk experience Network/NOC experience would be good to have Systems admin/engineering experience would be good to have Strong customer More ❯

Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Salary: £60,000 (flex) + meaningful equity Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the … most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the … business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first More ❯

Product Support Engineer - **MUST BE BASED IN NORTHERN IRELAND** MCS Group is delighted to be exclusively partnering up with a fantastic, new Cyber Security focused organisation on their search for a Product Support Engineer to join their growing team here in Belfast. This multi-national SAAS … growth, as well as a very trusting and flexible working environment. What You'll Do Troubleshoot technical issues across Linux, AWS, databases, and containers Support users through tickets, live chat, and screen shares Create documentation and contribute to the knowledge base Collaborate with engineering and product teams on escalations More ❯

Join NScale as a Senior HPC Support Engineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and enterprises. Our platform reduces the complexity of AI development, empowering our customers to achieve faster innovation and better outcomes. Our mission … today. At NScale, we’re builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC Support Engineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work … diverse set of technologies including GPUs (NVIDIA and AMD), InfiniBand networking, and orchestration systems like Slurm. What You’ll Be Doing Provide expert-level support for customer HPC and AI workloads running in production. Troubleshoot complex system-level issues across networking, storage, containers, and GPUs. Collaborate with engineering and More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client's … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯

Join Our Team as a Product Support Engineer at Iriusrisk! IriusRisk is the world's leading automated threat modeling tool. Born out of a desire to advance threat modeling as an activity and ensure that software is secure from the design stage. IriusRisk helps the largest banks and … entire team has the opportunity to change how software is built securely at the very largest scale. Purpose of the Role As a Product Support Engineer, you will be responsible for resolving technical issues, assisting customers in maximizing their use of IriusRisk, and ensuring high-quality customer experiences. … expected resolutions. Actively manage escalated tickets and liaise with internal teams to track progress. Close inactive tickets following reasonable follow-up efforts. Engagement: Provide support via cases, live chats, and remote sessions to resolve customer issues effectively. Relationship Building: Strengthen customer relationships by delivering excellent service. Collaboration: Work with More ❯

Product Support Engineer | A remote-first role, with monthly meetups in the Midlands. Are you a senior engineer who thrives on solving complex problems and delivering real impact? Do you enjoy working across the full stack and influencing technical direction? Looking for a high-growth environment where … your voice matters and your work directly shapes the product? A high-growth, next-generation payments business is looking for a Senior Product Engineer to help drive the evolution of payment processing and recurring commerce. This is your opportunity to work on meaningful software solutions that unify and optimise More ❯

Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯

trade credit component we deliver a performant, cost effective solution to your eFX needs. Role Lucera Financial Infrastructures is hiring a Level 2 Application Support Engineer for our Belfast office to help expand our global support footprint for our suite of our core products, used by some … of the top names in financial services. We are looking for someone who has 3+ years’ experience working primarily with customer support in financial services. This role is for individuals who can work effectively as part of the local and wider global team, along with the ability to work … talk to people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and client onboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working … ensuring systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using … user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks More ❯

Telco Cloud Support Engineer (3-4 years of experience) Work setting: Remote Client sector: Telecoms Daily rate: £200-£225/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35, full-time Very occasional visits to London/Reading possible. Requirements More ❯

with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on … remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues …/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power More ❯

section. 👍 We are only considering candidates who have 3yrs hands on experience at an MSP (Managed Service Provider) Microsoft 365/Azure Administrator – Technical Support & Sales Engineer 🚀 Ready to be part of something game-changing? 🚀 Managing Microsoft 365 security is a nightmare. With over 20+ admin portals, 200+ … expertise in a fast-moving cybersecurity startup, this is the place to be. 💡 What’s the Role? This is a hybrid role—part technical support , part pre-sales engineer , part QA/tester . You’ll play a vital role in making sure Overe’s platform seamlessly integrates … Expert – Stay up to date on Microsoft 365 & Azure changes, security updates, and best practices, ensuring Overe remains aligned with the latest developments. ✅ Customer Support & Guidance – Ensure Overe performs as expected, automatically detecting and fixing security risks in seconds. You'll guide customers in optimizing their Microsoft 365 security More ❯