Job Description We are seeking an on-siteActive Directory Engineer, providing support for one of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance and DV. … systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part of an obsolescence project(s). Knowledge of ActiveDirectory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to … equivalent work experience. professional-level certification(s) in work field. Typically 5-10 years of relevant experience. Essential Knowledge and Skills Required: Identity and Access Management service support ActiveDirectoryActiveDirectory Federation Services (ADFS) Lightweight Directory Access Protocol (LDAP) Privileged Access Management principles knowledge and experience Multi Factor Authentication More ❯
M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in ActiveDirectory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal … similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with ActiveDirectory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English More ❯
M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in ActiveDirectory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal … similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with ActiveDirectory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English More ❯
Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. Administer user accounts in ActiveDirectory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support video conferencing systems (Teams, Zoom, meeting room facilities … British National Experience in IT support or service desk environment. Strong knowledge of Windows 10/11, Microsoft 365, and Azure. Familiarity with ServiceNow or similar ticketing systems. ActiveDirectory administration skills. Basic networking knowledge (IP, DNS, WiFi troubleshooting). Experience with EUC environments, SCCM, Intune. Excellent communication and customer service skills. Professional, proactive, and problem More ❯
permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via ActiveDirectory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications … understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, ActiveDirectory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end More ❯
permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via ActiveDirectory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications … understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, ActiveDirectory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end More ❯
permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via ActiveDirectory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications … understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, ActiveDirectory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end More ❯
systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part of an obsolescence project(s). Knowledge of ActiveDirectory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to … or equivalent work experience. professional-level certification(s) in work field. Typically 5-10 years of relevant experience. Essential Knowledge and Skills Required: Windows Server 2003 to 2022 ActiveDirectory DNS DHCP Group Policy Windows PKI DFS VMware vSphere and ESXi Veritas Clustering Microsoft Clustering Great customer service Good understanding of networks and Domain Structure Desirable More ❯
Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a … be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle ActiveDirectory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of ActiveDirectory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a More ❯
Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a … be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle ActiveDirectory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of ActiveDirectory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a More ❯
strategies. Exposure to security and compliance frameworks. Experience with automation/orchestration tools. Experience and Knowledge: Knowledge of Azure Monitor and Microsoft 365 administration. Understanding of Windows Server, ActiveDirectory, DNS, DHCP, and group policies. Experience using Tanium, Okta and Netskope. Experience monitoring and maintaining mission-critical infrastructures. Basic scripting knowledge (PowerShell). Excellent communication, troubleshooting … year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a More ❯
strategies. Exposure to security and compliance frameworks. Experience with automation/orchestration tools. Experience and Knowledge: Knowledge of Azure Monitor and Microsoft 365 administration. Understanding of Windows Server, ActiveDirectory, DNS, DHCP, and group policies. Experience using Tanium, Okta and Netskope. Experience monitoring and maintaining mission-critical infrastructures. Basic scripting knowledge (PowerShell). Excellent communication, troubleshooting … year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a More ❯
in a Cloud Operations/Infrastructure Engineer role. Strong knowledge and hands-on experience with Microsoft Azure (IaaS, PaaS, SaaS). Deep understanding of Windows Server environments and ActiveDirectory (on-prem & Azure AD). Networking fundamentals (TCP/IP, DNS, VPN, firewalls, routing). Experience using Tanium, Okta and Netskope. Experience with monitoring tools (Azure … year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a More ❯
in a Cloud Operations/Infrastructure Engineer role. Strong knowledge and hands-on experience with Microsoft Azure (IaaS, PaaS, SaaS). Deep understanding of Windows Server environments and ActiveDirectory (on-prem & Azure AD). Networking fundamentals (TCP/IP, DNS, VPN, firewalls, routing). Experience using Tanium, Okta and Netskope. Experience with monitoring tools (Azure … year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a More ❯
2+ years’ experience in a Desktop Support/Engineer role Strong knowledge of Microsoft Windows OS (Windows 10/11) and macOS Hands-on experience with Windows Server, ActiveDirectory, and Microsoft 365/Azure administration Familiarity with Google G Suite/Workspace for Education Experience supporting Apple hardware and iOS devices Good understanding of network … fundamentals (DHCP, DNS, TCP/IP, VLAN, wireless troubleshooting) Excellent communication and problem-solving skills Must hold an active DBS clearance More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking Windows Server, ActiveDirectory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking Windows Server, ActiveDirectory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot More ❯
staff, ensuring effective practices and reporting Drive continuous improvements and future direction of company infrastructure Technical Skills & Experience: Hands-on expertise with Cisco (firewalls, switches, routers) Windows Server , ActiveDirectory , group policy, failover clustering Strong knowledge of TCP/IP, DNS, DHCP, VPN Web hosting & Microsoft IIS SQL Server administration (backups, scripts, scheduling) Hyper-V , Docker More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD More ❯
Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Manage user accounts and permissions on various platforms (ActiveDirectory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. … Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this Newbury/Berkshire based role please contact (see below) 2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus More ❯
Newbury, West Berkshire, Berkshire, United Kingdom
Jiyu Consulting Ltd
Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Manage user accounts and permissions on various platforms (ActiveDirectory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. … Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this Newbury/Berkshire based role please contact pete @ Jiyuconsulting .co .uk 2nd Line IT Support Analyst - Newbury - £30,000 to More ❯
