We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customeracquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and CRM expertise to create … part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to loyalty. Work with platforms … such as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s email channel, including strategic planning, segmentation, deployment, and performance measurement. Supported by digital marketing More ❯
access the global corporate travel market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of the company. We are looking … and manage critical business ratios and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). CustomerAcquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop and implement robust forecasting … collections, and vendor payments. General Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems for your area. Personal development More ❯
About ProInteractive ProInteractive is on a mission to enable every business to grow, thrive and reach their full potential. We are a technology start-up that provides a CustomerAcquisition Platform (CAP) that makes finding new customers simple, easy and scalable for service-based SME’s. Via one seamless platform, we connect SME’s to a network of … inbound enquiries. Managing relationships with existing customers. Validating leads that arrive into our CAP software platform. Your responsibilities Generate leads and identify new business opportunities that fit our ideal customer profile (ICP) through research, cold outreach via email/telephone and networking. Develop and execute sales strategies to meet and exceed sales targets. Build and maintain strong relationships with … existing clients to ensure customer satisfaction and repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide More ❯
About ProInteractive ProInteractive is on a mission to enable every business to grow, thrive and reach their full potential. We are a technology start-up that provides a CustomerAcquisition Platform (CAP) that makes finding new customers simple, easy and scalable for service-based SME’s. Via one seamless platform, we connect SME’s to a network of … inbound enquiries. Managing relationships with existing customers. Validating leads that arrive into our CAP software platform. Your responsibilities Generate leads and identify new business opportunities that fit our ideal customer profile (ICP) through research, cold outreach via email/telephone and networking. Develop and execute sales strategies to meet and exceed sales targets. Build and maintain strong relationships with … existing clients to ensure customer satisfaction and repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide More ❯
About ProInteractive ProInteractive is on a mission to enable every business to grow, thrive and reach their full potential. We are a technology start-up that provides a CustomerAcquisition Platform (CAP) that makes finding new customers simple, easy and scalable for service-based SME’s. Via one seamless platform, we connect SME’s to a network of … inbound enquiries. Managing relationships with existing customers. Validating leads that arrive into our CAP software platform. Your responsibilities Generate leads and identify new business opportunities that fit our ideal customer profile (ICP) through research, cold outreach via email/telephone and networking. Develop and execute sales strategies to meet and exceed sales targets. Build and maintain strong relationships with … existing clients to ensure customer satisfaction and repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide More ❯
About ProInteractive ProInteractive is on a mission to enable every business to grow, thrive and reach their full potential. We are a technology start-up that provides a CustomerAcquisition Platform (CAP) that makes finding new customers simple, easy and scalable for service-based SME’s. Via one seamless platform, we connect SME’s to a network of … inbound enquiries. Managing relationships with existing customers. Validating leads that arrive into our CAP software platform. Your responsibilities Generate leads and identify new business opportunities that fit our ideal customer profile (ICP) through research, cold outreach via email/telephone and networking. Develop and execute sales strategies to meet and exceed sales targets. Build and maintain strong relationships with … existing clients to ensure customer satisfaction and repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Point of Rental Software
business locations of all sizes and industries. The Product Owner participates on a cross-functional Agile Scrum team to develop and maintain Point of Rental software products to support customeracquisition and retention, based on the customer’s needs, the competitive landscape, industry trends, and business value to the company. Their leadership and product knowledge guide the … defects, and defining acceptance criteria and business requirements documents to support design, development, and testing efforts. Working with stakeholders, plan and execute Sprints that balance initiatives of Product Roadmap, Customer Satisfaction, Technical Innovation and Debt. Collaborate with Product Managers to define, analyse, and communicate internally the Product Roadmap in alignment with customer needs and business objectives as supported … by business cases, market research, customer data, and competitive analysis. Lead, collaborate with, and motivate a cross-functional team of developers, testers, and others to develop, execute, and release in alignment with product roadmaps. Communicate with internal stakeholders about the prioritisation of the Product Backlog and the product and release progression status. Fully understand and validate the business strategy More ❯
grow their careers and thrive within this thriving business. What the position entails: This Cyber Vendor is on the lookout for an SMB Account Executive to help drive new customeracquisition in the small to midsize business market You’ll be responsible for promoting and selling solutions such as endpoint detection, endpoint cloud, endpoint detection and response, email More ❯
