2 of 2 Operations Analyst Jobs in Berkshire

Professional Services Operations Analyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services Operations Analyst to join our newly formed PS Operations team at Proactis . This … improvement. Collaborating cross-functionally to support change initiatives and promote a data-driven culture. What You’ll Bring Proven experience as a PS Operations Analyst in a SaaS or tech-driven environment. Strong background in process mapping, documentation management, and performance analysis. Experience with project management tools (Asana ...

Operations & 3rd Party Support Analyst – ICT Services About the Role We are looking for a highly organised and proactive IT Operations & 3rd Party Support Analyst to join our ICT Services team. This role is central to the smooth running of our Service Desk, acting … support environment, enjoy problem‐solving, and want to contribute to service improvement, this could be the perfect role for you. Key Responsibilities Oversee daily operations across Level 1 and Break Fix teams, supporting the Service Desk Team Leader. Take ownership of ticket queues, ensuring SLA adherence and timely progression. ...