Windsor, Berkshire, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Release Manager/Cutover Planning Manager (Process and Automation) Contract Type: Fixed Term Contract (6 Months) Location: Remote (Occasional travel to Windsor Office) Rate: Circa £(Apply online only)/Day Working Pattern: Full Time Are you a dynamic Release Manager with a passion for process automation … Bring: Technical Expertise Familiarity with large-scale technical estates and ability to navigate complex systems. Confidence in handling technical complexity without hesitation. Modern Cutover & ReleaseManagement Best Practices Strong grasp of automation tools and efficient cutover planning methodologies. Experience handling large-scale release cycles and dependency management. … and advocate for change in a challenging environment. Previous experience handling large-scale technology change initiatives is highly valued. ### Key Responsibilities: Lead the ReleaseManagement Team : Orchestrate release events, manage go/no-go checkpoints, and ensure seamless service restoration. Oversee Future Schedule Planning : Manage dependencies More ❯
in representing the “voice of the customer” and helping to shape ongoing systems, services and operational process enhancements. MAIN DUTIES AND RESPONSIBILITES: Client Relationship Management Serve as the primary point of contact for assigned clients regarding service delivery matters. Conduct regular service reviews, ensuring SLAs, KPIs, and satisfaction metrics … resolution times, availability, etc.). Work with internal teams (e.g., NOC, Helpdesk, Projects) to ensure coordinated and high-quality service. Own incident and problem management processes for critical or recurring issues. Process & Continuous Improvement Identify service delivery gaps and lead initiatives to optimize operational processes. Ensure compliance with ITIL … practices and documentation standards. Contribute to change and releasemanagement planning in coordination with technical teams. Escalation & Risk Management Act as the escalation point for client issues and drive resolution in collaboration with internal stakeholders. Identify service delivery risks and proactively mitigate them. Reporting & Analysis Deliver regular More ❯
Azure. Guide and Support a small team of consultants and developers promoting a collaborative and high-performance culture. Ensure system documentation, change control and releasemanagement processes are well established and followed. Monitor industry trends and innovations in Dynamics 365 to proactively bring forward ideas and improvements. KNOWLEDGE … a fast paced, evolving environment with multiple priorities. Experience within IT services, MSP’s or complex business environments Familiarity with DevOps practices, solution lifecycle management and agile delivery methodologies. KEY COMPETENCIES REQUIRED FOR ROLE At Ultima, success in this role requires a blend of technical leadership, strategic thinking, and More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Ultima
Azure. Guide and Support a small team of consultants and developers promoting a collaborative and high-performance culture. Ensure system documentation, change control and releasemanagement processes are well established and followed. Monitor industry trends and innovations in Dynamics 365 to proactively bring forward ideas and improvements. KNOWLEDGE … a fast paced, evolving environment with multiple priorities. Experience within IT services, MSP’s or complex business environments Familiarity with DevOps practices, solution lifecycle management and agile delivery methodologies. KEY COMPETENCIES REQUIRED FOR ROLE At Ultima, success in this role requires a blend of technical leadership, strategic thinking, and More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
PDI Technologies
to quality, software engineering best practices, and protection of sensitive consumer information Attends daily scrum meetings, sprint planning, work estimates Provides input into and releasemanagement decisions Ability to drive issues to effective resolution and to find solutions to challenging, time-critical problems Mentors team members and conducts More ❯
responsible for: Scaling a high-performing team from 10 to 30+ engineers over the next 12–18 months. Developing structure around onboarding, mentoring, performance management, and career growth to support a much larger function. Leading the delivery of a complex, multi-layered software stack covering real-time control, compiler … toolchains and application-level software. Owning the long-term technical roadmap while improving ways of working across DevOps, releasemanagement and support. Collaborating with scientists, electronics engineers and system architects to deliver powerful, elegant solutions to deeply technical problems. What You’ll Bring This is ideal for someone More ❯