2 of 2 Remote Software Delivery Jobs in Berkshire

be responsible for managing day-to-day team operations, performance, and development—not hands-on technical work. You'll work closely with internal stakeholders and customers to ensure the delivery of high-quality support services across 1st, 2nd, and 3rd line functions. What You’ll Be Doing: Leading a diverse team of support and infrastructure engineers, overseeing workload distribution … as a liaison between technical teams and senior leadership, providing clear updates and performance insights Assisting in customer communications and supporting leadership on performance-related reviews Collaborating closely with software support and delivery teams during deployments Creating and maintaining documentation for processes, workflows, and performance tracking Contributing to recruitment activities and team structure planning Participating in Change Management … infrastructure, especially within the Microsoft/Windows stack (Windows OS, Windows Server, Exchange, AD, VMware) Familiarity with networking concepts and hardware (Cisco and/or Juniper) Comfortable working alongside software delivery teams during deployments Able to produce, analyze, and present team performance reports Highly organised, detail-oriented, and skilled at documentation Excellent interpersonal and stakeholder management skills – able More ❯

Generate performance reports and present findings to the senior leadership team. Act as a key liaison with internal stakeholders and customers. Contribute to recruitment and onboarding activities. Collaborate with software delivery teams on deployments and technical coordination. Identify opportunities for workflow automation using ITSM tools. Participate in Change Advisory Board (CAB) meetings and contribute to change and release … performance tracking. Familiarity with ITIL processes and certifications (or willingness to achieve them). Experience in or exposure to Linux environments (desirable). Previous involvement in recruitment and supporting software teams in deployments is a bonus. What’s On Offer Our client offers a competitive benefits package for the successful Technical Team Manager , including: Salary up to More ❯