2 of 2 Support Team Leader Jobs in Berkshire

Customer Support Team Lead Competitive + Bonus Remote, UK Permanent full time … IRIS, our customers are at the heart of everything we do. We’re now looking for a Customer Support Team Leader to help lead our IRIS Financials Customer Support team and ensure we continue to deliver outstanding service. This ...

Description Please note, role can be remote or hybrid, subject to location. We are seeking a highly capable Oracle Database Application and Support Team Lead who remains hands on technically , while providing technical leadership and direction to a team of analysts. Is this … corrective actions before customer impact occurs. Maintain robust backup, recovery, and restore solutions, with objective of improving operational effectiveness. Lead technical input and support the team in major incidents and problem investigations, completing root cause analysis and implementing preventative fixes. Maintain and improve technical documentation, runbooks ...