1 of 1 Remote/Hybrid Customer Service Jobs in Bexley

2nd Line Technical Support Engineer - Hybrid

Hiring Organisation
vertex-it-solutions
Location
Bexleyheath, Kent, United Kingdom
Employment Type
Full-Time
Salary
£34,000 - £42,000 per annum
Hybrid (3 days per week in the office) Salary: £32,000–£42,000, depending on experience The Opportunity We are seeking a technically strong, customer-focused 2nd Line Technical Support Analyst to join a busy team orientated IT support team, providing technical support and infrastructure management to a diverse … excellent opportunity for someone with broad technical knowledge who enjoys troubleshooting complex issues, taking ownership of escalated tickets and working across a variety of customer environments. Candidates with MSP experience are particularly encouraged to apply. Key Responsibilities Take ownership of escalated 1st Line tickets and resolve complex technical issues. ...