1 of 1 Customer Experience Jobs in Bideford

Location: Hybrid occasional travel to our Bideford HQ At Travel Chapter, we re passionate about making every holiday home experience truly memorable. Behind the scenes, our teams work together to make this happen and our Customer Services operation is right at the heart of it. We re now looking for an Operations Analyst to help shape smarter, data … we serve our guests and owners. Your Next Chapter As Operations Analyst, you ll turn data into action. Working within our Data Science & Analytics team , you ll partner with Customer Service leaders to identify opportunities, build business cases, and drive measurable improvements in performance, efficiency, and customer experience. You ll thrive in a fast-paced environment, using SQL … Power BI, and Salesforce data to uncover insights and tell compelling stories that influence change. What You ll Be Doing Analyse operational and customer data to highlight performance trends and process improvements. Build and maintain Power BI dashboards that support decision-making and forecasting. Use S QL to combine and model data from multiple systems (Salesforce, internal tools, etc. More ❯