Senior 3rd Line Engineer - Microsoft 365, Networking & Infrastructure
- Hiring Organisation
- RecruitmentRevolution.com
- Location
- Birmingham, Nechells, West Midlands (County), United Kingdom
- Employment Type
- Permanent
What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Diagnose and resolve complex networking issues involving … multi-customer environment. • Strong hands-on experience providing 3rd Line support across multiple customer environments. • Excellent Microsoft infrastructure knowledge, including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong hands-on networking experience, including DNS, DHCP, VPNs, firewalls, routing ...