4 of 4 Remote BT Jobs in Birmingham

is delivered and change is embedded so that tangible benefits are realized in terms of CAF (Cyber Assessment Framework), key & material controls and protecting BT Group. This is fundamental to BT Group's brand, reputation and ability to continue in business. It helps protect critical national infrastructure from … with. Setting up and maintaining accurate epic financial forecasting and tracking glide-path to budget. Risk/issue and management. Managing change. Working across BT Group ensuring that deliveries of changes/risk controls are embedded in the operational organisation Working across BT Group ensuring that the operational … effectiveness of delivered changes/risk controls are measured. Working across BT Group ensuring that benefits are realised and measured. Providing reporting to Security Portfolio Board (stakeholders up to BT CISO and BT CIO) and Security governance forums e.g. Security Council, Security Forum. Skills Required for the More ❯

Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you will be at the heart of BT Business's ability to deliver complex, large-scale Contact Centre transitions and transformations. This role is critical in moving customers from legacy or third … party environments into BT's ecosystem and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal role in winning … where customer experience defines competitive advantage, your ability to lead multidisciplinary teams, influence senior stakeholders, and ensure seamless and innovative delivery will help position BT as the market leader in enterprise Contact Centre solutions. What You'll be Doing: Accountable for the delivery of Transition & Transformation (T&T) Contact More ❯

research including proof of concept and proof of value initiatives Provides security service management information and cyber security guidance to key stakeholders across the BT Group. Skills & Experience Required Experience Evidence of service management in large scale complex environments Service evaluation, monitoring and data analysis A background that includes …/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to … several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK More ❯

issues and proactively identifying and implementing service improvements. This is an exciting role that will give you the opportunity to work with teams across BT, with our vendors/partners and interact directly with our customers. The purpose of this job and this team is to provide world class … lessons learnt are captured and improvements are implemented. Maintaining ongoing communication with Stakeholders. Dealing with escalations from external CP's/Customers and internal BT teams and seeing the issue through to resolution. Ticket management on ServiceNow. Proactively identifying and implementing service improvements. Implementing post incident improvement action. Solving … models/process. What's in it for you 10% on target bonus Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay More ❯