IT Service Desk Manager
Birmingham, on-site, West Midlands (County), United Kingdom
Big Red Recruitment Midlands Limited
ensuring value for the business. Monitoring key service metrics and taking proactive steps to improve them. Representing the Service Desk in senior IT forums, project service transitions, and Change Advisory Boards. Ensuring IT services align to the ITIL framework, with robust documentation and regular reviews. What we're looking for Proven experience leading a customer-focused More ❯
Employment Type: Permanent
Salary: £50000 - £55500/annum
Posted: