14 of 14 Remote/Hybrid Customer Engagement Jobs in Birmingham

Head of Digital & CRM

Location
Birmingham, England, United Kingdom
leading dedicated Pensions & Savings provider. This is a senior, high-impact leadership role within the Digital & Information Office, working at the centre of our customer-led transformation. Our ambition is to make Standard Life feelmorepersonal,effortlessand joined up across the moments that matter.You will shape how we brings together … customer insight, CRM, digital journeys, data, decisioning, identity, contact centre, marketing automation and omni-channel service to improve outcomes for customers, advisers, employers and colleagues. You will define the strategy, own the roadmap, and build the capability needed to deliver connected, data-led and personalised experiences at scale across ...

Sales Specialist - Enterprise

Hiring Organisation
SCC
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
identifying, developing, and closing sales opportunities related to enterprise solutions. This involves both growing existing accounts and acquiring new clients. • Owning the sales engagement strategy within your allocated regional client sets and to be able to clearly articulate SCC’s propositions. • Attaching and increasing Professional Services from in house … aligned with the client's long-term goals. This involves collaborating with technical teams to architect solutions that are scalable, reliable, and innovative. 5. Customer Relationship Management: • Building and maintaining strong relationships with client, acting as a trusted advisor, guiding clients through the selection and implementation of enterprise ...

Senior Business Analyst

Hiring Organisation
United Kingdom Government
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 50 K
Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Brand Technology Manager

Hiring Organisation
Compass UK & Ireland
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
locations may be required. (Company Car) About This Role: Lead the delivery of innovative front-of-house technology solutions across Compass Group brands, enhancing customer experience, improving operational efficiency, and supporting business growth. Working closely with operational and technology teams, you'll drive the adoption of EPOS, mobile apps … kiosks, digital ordering, loyalty platforms, AI solutions, and other emerging technologies. This hybrid role involves regular site and client visits, supporting business transformation, client engagement, and technology-led growth initiatives. Key Responsibilities: Customer and Client Satisfaction Partner with Brand Directors, Operations Directors and Regional Managers to understand business ...

Senior Security Consultant (Incident Response)

Hiring Organisation
LRQA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 45 K
which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents.In conjunction with the DSS leadership, develop and drive … Hybrid environments.Conduct digital imaging and forensic investigation tasks on Windows and Linux hosts.Conduct initial triage on suspicious artefacts using both commercial and bespoke toolsProvide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents.Provide written and verbal reports to the wider IR team, senior ...

Senior Security Consultant (Incident Response)

Location
Birmingham, England, United Kingdom
which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents. In conjunction with the DSS leadership, develop … digital imaging and forensic investigation tasks on Windows and Linux hosts. Conduct initial triage on suspicious artefacts using both commercial and bespoke tools Provide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents. Provide written and verbal reports to the wider IR team ...

Senior Oracle Fusion Reporting Consultant

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

Dynamics 365 CE Functional Consultant

Hiring Organisation
INNOVATIVE TECH PEOPLE LTD
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
D365 CE + strong Power Automate A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice. This is a senior, client-facing role for someone who knows CE inside-out, can lead workshops, shape solutions … remote role with occasional client visits, open to candidates across the UK or Ireland . Key Responsibilities Lead functional delivery across D365 CE (Sales, Customer Service, Marketing, core CRM) Run discovery workshops and translate requirements into clear solution designs Configure CE, manage build cycles, and support testing and deployment ...

Alliances / Vendor Manager

Hiring Organisation
SCC
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 55 K
Revenue-Generating Activities: Develop and execute joint go-to-market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business.Certification and Compliance: Maintain and improve SCC’s vendor accreditations, certifications, and specialisations by coordinating training, tracking … that expand SCC’s vendor value proposition, including marketplace partnerships, services alignment, and other vendor-led growth programmes that enhance route to market and customer relevance.Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation, governance ...

Backend Developer (Azure)

Hiring Organisation
Amtis Professional Ltd
Location
Birmingham, Solihull, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£425 - £475/day OUTSIDE IR35
Auth0 — authentication flows, token validation, and secure API integration. D365/FinOps integration — OData API, entity model, and data export patterns. Microsoft Dynamics 365 Customer Engagement (CE) — familiarity with CE configuration, customisation, or development. A significant portion of the broader programme work will be delivered ...

Deal Architect

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists—ensuring that the final solution is winnable, deliverable, cost‐optimised, and aligned with the customer’s business outcomes.Key Responsibilities1. Deal & Solution Architecture LeadershipLead the architecture of complex, multi‐tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization.Translate ...

International Technical Sales Manager (Channel Partners)

Hiring Organisation
Rise Technical Recruitment
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£70000 - £100000/annum Bonus + Car/Car Allowance
Develop and deliver regional sales growth strategies across the Middle East, Israel, Africa and Eastern Europe. Lead and develop channel partners to improve performance, customer engagement and market reach. Monitor pipeline, forecasting and sales activity to drive profitable growth. The Candidate: Experience managing distributor and agent networks ...

Customer & Marketing Insights Lead

Hiring Organisation
LHH
Location
Birmingham, England, United Kingdom
About the Role LHH is partnering with a leading international manufacturing and engineering business is seeking a Customer & Marketing Insights Lead to drive data-led decision making across its EMEA operation. This is a highly visible role with significant influence across marketing, commercial, sales, product and leadership teams. … responsible for transforming complex customer, pricing, commercial and marketing data into actionable insights that drive revenue growth, improve profitability and strengthen customer engagement. Combining advanced analytics, commercial acumen and stakeholder engagement skills, you'll build scalable reporting solutions, develop insight frameworks and help establish a single source ...

AWS Architect

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions ...