7 of 7 Remote Customer Engagement Jobs in Birmingham

and forward-thinking environment where culture and team ethos are not just buzzwords—they’re a priority. The Opportunity: You'll play a key role in multiple Dynamics 365 Customer Engagement (CE) projects across diverse industries. Working closely with cross-functional teams, you'll help shape technical solutions, influence architecture decisions, and lead development efforts from concept to … and championing best practices in development and integration. Taking ownership of system architecture and ensuring alignment with client goals. What We're Looking For: Strong experience with Dynamics 365 Customer Engagement and Power Platform. Proficiency in C#, JavaScript, and D365 SDK. Track record of delivering solutions in a Microsoft Partner or consultancy setting. Excellent communication and leadership skills More ❯

Are you a seasoned Dynamics 365 Developer ready to take the lead on impactful projects? Join a dynamic, product-focused organisation where your expertise will shape the future of customer engagement and service delivery. My Global leading client are looking for someone who thrives in a collaborative, agile environment and is passionate about building smart, scalable solutions across … Customer Service , Marketing , and Sales modules using the Power Platform and Dynamics 365 . What you'll be doing Lead the design and development of custom solutions in Dynamics 365 and Power Platform, ensuring alignment with business goals and best practices. Integrate Dynamics 365 with other systems to streamline data flow and automate processes. Customise and configure applications to More ❯

D365 CE Solutions Architect - Remote - UK-Wide We are seeking an experienced Dynamics 365 Customer Engagement (CE) Solutions Architect to lead the design and implementation of enterprise-grade CRM solutions. This is a fully remote position open to candidates based anywhere in the UK. The ideal candidate will have a deep understanding of D365 CE modules, Power Platform … strategies with other systems using Azure services, APIs, and Microsoft Dataverse. Skills and Qualifications Proven experience architecting and delivering D365 CE/CRM solutions across multiple modules (e.g., Sales, Customer Service, Field Service). Strong knowledge of Power Platform, including Power Apps, Power Automate, and Power BI. Experience with Azure integration services, custom connectors, and API-based architectures. Microsoft More ❯

team of a leading UK financial institution — a trusted provider in banking, mortgage servicing, and building society operations. This is your opportunity to help shape the digital future of customer engagement platforms used across the regulated financial services sector. Why This Role Matters: You’ll be part of a team modernising digital servicing tools used by thousands of … mortgage and savings customers. Our client — a respected name in the banking and building society space — is driving innovation in financial software, focusing on high-quality customer experience through intuitive interfaces and secure, scalable architecture. Responsibilities: Develop and refine application features using Angular , TypeScript , CSS , and Google Material Design Collaborate in Agile teams with Product Owners and QA Engineers … Enhance UI/UX across customer-facing financial platforms Embed quality via test frameworks, including Cucumber and Allure Deliver seamless front-end functionality for mortgage and banking clients What You’ll Bring: Commercial experience in Angular , JavaScript , and TypeScript Experience working in financial services , mortgage lending , or banking environments Familiarity with regulated technology platforms and customer servicing journeys More ❯

need: Strong systems administration experience of Windows, Linux/Unix Operating systems RDBMS Database technologies – SQL Server, Oracle, etc Infrastructure installations, data migrations Strong knowledge of Azure Cloud technologies Customer engagement experience A desire to learn new technologies! Big Red Recruitment is working on the role exclusively and we have interview slots available.To learn more about this opportunity More ❯

need: Strong systems administration experience of Windows, Linux/Unix Operating systems RDBMS Database technologies – SQL Server, Oracle, etc Infrastructure installations, data migrations Strong knowledge of Azure Cloud technologies Customer engagement experience A desire to learn new technologies! Big Red Recruitment is working on the role exclusively and we have interview slots available. To learn more about this More ❯

drive business efficiency, and enhance commercial outcomes across the European clientbase. The Opportunity: This is a key leadership role, responsible for enhancing commercial efficiency by streamlining internal operations, refining customer service functions, and driving and maximising the use of tools such as Salesforce and Talkdesk. You'll work closely with various departments to implement commercial initiatives that elevate service … and support operations through automation and industry best practices. Build and manage forecasting models, pipeline tools, and performance tracking systems. Roll out strategies aimed at revenue optimisation and superior customer engagement. Partner with regional teams to align local strategies across multiple European markets. Lead the enhancement of Salesforce and Talkdesk platforms, including functionality upgrades and user enablement. Design robust … or a closely related field. A strong background in sales or commercial operations, ideally across Europe. Hands-on expertise with Salesforce, including workflow design and reporting. Solid understanding of customer support operations and automation platforms. Advanced analytical thinking with strong project and stakeholder management abilities. Proficiency with tools such as Salesforce, Talkdesk, Power BI, SAP, or similar systems. Desirable More ❯