11 of 11 Customer-Centricity Jobs in Birmingham

and efficient management of contracts throughout their life cycle for in-life add moves and changes. As a Head of Service Assurance, you will be responsible for; Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide tailored recommendations to optimize their More ❯

global teams, fostering a culture of innovation, agility, and accountability managing resource planning, budgeting, and performance metrics (KPIs) partnering with Operations, Quality, and Regulatory teams to deliver customer-centric solutions promoting secure-by-design practices, modular architecture, and scalable system designs As the Director of Product Development, you will be required to operate at a strategic More ❯

feedback to the customer. Analyse and report on any transport-related queries that have resulted in a cost to the business. Your profile Someone who has a customer-centric mindset and thrives on problem-solving, as well as: The ability to build relationships Excellent verbal and written communication skills The ability to prioritise a busy workload More ❯

are looking for someone who has a background in delivering, assisting and organising multiple projects for external customers, or someone who has worked in a fast-paced customer centric environment. You will have the ability to build relationships and negotiate both internally and externally to achieve successful delivery therefore, your customer service, organisation More ❯

support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You’ll have opportunities to grow and a remuneration and benefits package aligned with the scope of More ❯

love from you? Experience working in a SaaS company or working in a social media/digital/comms role within the emergency services sect A truly customer-centric person who'll go above and beyond to delight their customers Comfortable and confident with quoting and pitching commercial benefits Comfortable presenting performance to clients, the company More ❯

work collaboratively across business units including risk, compliance, operations, technology, and commercial teams to deliver innovative, compliant, and profitable products. Require someone to foster a culture of customer-centricity and digital innovation, ensuring that product propositions are simple, accessible, and aligned to market trends and regulatory requirements. The role will also drive governance, financial performance, and More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is More ❯

on top of your salary! Location : Birmingham, Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is More ❯