2 of 2 Remote/Hybrid DHCP Jobs in Birmingham

Information Technology Support Engineer

Hiring Organisation
Mach Recruitment Ltd
Location
Birmingham, England, United Kingdom
user accounts and permissions via Active Directory and Azure AD Support VPN, remote access, and MFA authentication tools Diagnose and resolve networking issues (DNS, DHCP, TCP/IP) Log, update, and resolve tickets within the ITSM system, ensuring SLA adherence Escalate complex issues to 3rd line or infrastructure teams where ...

1st Line Support Analyst

Hiring Organisation
Tank Recruitment
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
/11. Experience supporting Microsoft 365. Active Directory administration. Microsoft Entra ID/Azure Active Directory experience. Basic networking knowledge (TCP/IP, DNS, DHCP, VPN). Experience using an ITSM or ticket management system. Excellent communication and customer service skills. Strong troubleshooting and problem-solving abilities. Ability to prioritise ...