6 of 6 Remote/Hybrid Disaster Recovery Jobs in Birmingham

DevOps principles & practices, with the ability to orchestrate & automate end-to-end CI/CD pipelines Scripting and Programming: Proficient in multiple programming languages Disaster Recovery and High Availability: Experience in designing & implementing disaster recovery plans Containerisation and Orchestration: Working knowledge of containerisation technologies such ...

/VMware – healthy knowledge of · Windows Server · Citrix · Microsoft 365 & Entra ID · Apache, NGINX and/or IIS · DNS, networking and load balancing · Backup & Disaster Recovery · SonicWall or similar firewall technologies · Experience using PowerShell for administration and automation. · Exposure to AI and automation tools to improve operational efficiency. ...

operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management … management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer ...

operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management … management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer ...

environments, including VPNs, VLANs, NSGs, and Firewalls Strong knowledge of Windows Server architecture, Active Directory/Entra ID, virtualisation, SQL/Oracle infrastructure, and Disaster Recovery planning Good experience working within ITIL Framework of Service Management Benefits: 25 days holiday plus bank holidays and additional holiday days ...

multiple customers. Experience running technical QBRs and service reviews. Good understanding of ITIL, SLAs and service improvement. Technical knowledge of IT infrastructure, backup and disaster recovery. Experience with Rubrik, Druva, Zerto, Commvault or NetBackup is advantageous. Excellent customer-facing and stakeholder management skills. This Technical Service Delivery Manager opportunity ...