Senior 3rd Line IT Support Engineer – Good Energy MS Cloud MSP.
- Hiring Organisation
- Recruitment Revolution
- Location
- Birmingham, West Midlands (County), United Kingdom
- Salary
- £ 45 K
Cyber Security | Digital TransformationPedigree: Leading Microsoft Partner & Managed Services ProviderYour Background/Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSAExperience: At least five years’ experience in a senior 2nd Line or 3rd Line technical support role … complex 3rd Line incidents and service requests from investigation through to resolution.• Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments.• Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments.• Act as the senior escalation ...