2 of 2 Remote ITIL Certification Jobs in Birmingham

service alignment with infrastructure and application layers Define operational support models and acceptance criteria Provide guidance for service transition and operational readiness Ensure that service models are aligned to ITIL or other relevant Frameworks Experience/Skills: To be educated to degree level or equivalent in a related ICT discipline, or have substantial relevant knowledge gained from direct experience … in similar roles within complex ICT environments ITIL Certification (Service Management), or equivalent framework experience Strong knowledge of Service Architect Design and ensuring that services are designed to meet the business need with appropriate support model and service levels Substantial knowledge of ICT enterprise architecture principles gained through significant experience of service delivery and performance monitoring in similar More ❯

services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL qualified or equivalent experience. Proven management experience in large scale IT Live Service, layered multi-supplier organisations and services. Ability to contribute and steer resolution in major incident meetings More ❯