7 of 7 Remote/Hybrid ITSM Jobs in Birmingham

Active Directory administration. Microsoft Entra ID/Azure Active Directory experience. Basic networking knowledge (TCP/IP, DNS, DHCP, VPN). Experience using an ITSM or ticket management system. Excellent communication and customer service skills. Strong troubleshooting and problem-solving abilities. Ability to prioritise workload in a fast-paced environment. ...

limited to: Developing solutions for Customer Experience, Technology Experience and employee ExperienceServiceNow workflow applications, including HR Service Delivery (HRSD) Customer Service Portal, ITService Management (ITSM), Customer Service Management (CSM), Java Script/Angular, Now Assist,Gen-AI and Workflow Data Fabric. Utilising ServiceNow’s Experience Layer components to build modern ...

home 100% of the time. Your role You will be responsible for ensuring the integrity of client IT infrastructures and follow core IT Service Management Principles. This includes on-call and out of hours coverage. You will keep the lights green on all Security Toolkit Infrastructure within our remit ...

record of influencing or leading UX outcomes Strong knowledge of UX principles, methodologies, and ServiceNow best practices Good understanding of core modules such as ITSM, ITOM, ITAM, CMDB, and Service Request Working knowledge of platform configuration, including flows, business rules, client scripts, and UI policies Familiarity with incident, problem, change ...

Point of Sale Technician Salary: £27,440 Contract Type: 12 month FTC– 35 hours a week Location: Hybrid working (office based in Birmingham) – typically 2 days in the office per week Shape Brighter Futures with ...

home 100% of the time. Your role You will be responsible for ensuring the integrity of client IT infrastructures and follow core IT Service Management Principles. You will ensure the Security Engineering Team resources keep the lights green on all Security Toolkit Infrastructure within our remit and support various toolsets … tune and enable polices, features and enhancements as required in response to Security Incidents and general enhancements requested by the client. Expertise in IT Service Management including incidents, change control, problem and knowledge. You can bring your whole self to work. At Capgemini building an inclusive future is part ...

recruiter directly. Position Overview You will play, as a Senior ServiceNow Developer, a vital role in configuring and customising the ServiceNow platform for ITSM, ITAM, ITOM, GRC modules within ServiceNow. You will develop high quality, upgrade safe solutions using scripting only when required, adhering to ServiceNow standard best practices. … automated testing framework, participating in code reviews, pair programming and UAT defect resolution Your skills and experience ServiceNow Implementation Experience ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code ...