2 of 2 Remote/Hybrid Microsoft Exchange Jobs in Birmingham

looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer … Days Home) Competitive Salary DOE + Excellent Benefits Permanent | Full Time Reporting to: Service Delivery Manager Product/Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background/Skills: MSP, 3rd Line Support Microsoft ...

hands-on role where you'll become a key technical escalation point, work directly with customers and support a varied range of Microsoft environments. The business invests heavily in its people and technology, offering strong opportunities to develop technically and progress as the company grows. You'll also … have exposure to Microsoft cloud, AI and automation, alongside customer projects and wider technical improvements. Key Responsibilities Act as a key 3rd Line escalation point for the support team Own complex technical issues and major incidents Troubleshoot and support customer Microsoft environments Support Microsoft ...