2 of 2 Remote/Hybrid Performance Metrics Jobs in Birmingham

Manage incident and problem resolution processes, coordinating with 3rd Party Support companies where necessary for timely resolution of issues. Monitor and report on service performance metrics. Strive for Continuous Improvement across all areas. To have the ability to contribute to The Fuel Store’s success, you will need ...

Grafana dashboards, or equivalent, to support operational and engineering insight. Commission monitoring across fibre nodes, OLTs and Layer 1-3 network equipment. Define baseline performance metrics and SLA-led alert thresholds. Work closely with network and operational teams to align monitoring with evolving topology. Drive continuous improvement across ...