1 of 1 Service Desk Management Jobs in Birmingham

IT Operations Lead

Hiring Organisation
Big Red Recruitment
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
This role has been created to help bring more structure, automation, and technical ownership into the IT operations function. This is not a traditional service desk management role. You’ll still be hands-on technically, but you’ll also have the autonomy to improve processes, influence tooling … devices, endpoints, and Microsoft environments Supporting Windows server infrastructure and wider operational systems Helping improve monitoring, operational processes, and documentation Driving improvements around device management and Intune/MDM implementation Identifying opportunities for automation and operational efficiencies Collaborating closely with DevOps and engineering teams where responsibilities overlap The environment ...