Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Experis
world of cloud, digital and platforms. The primary goal is to support the Head of CTO Change Portfolio management with: The overall delivery of strategic portfolio outcomes, supporting business vision and purpose through complex and global change portfolios. Ensuring the CTO portfolio and outcomes are aligned to the organisational … strategic requirements and priorities including technology architecture roadmaps, vendor strategies and evergreening strategy. Development and ownership of business cases and benefit validation to support transformation, strategy and fast paced business responses to emerging threats and opportunities. Strong problem-solving skills with strong experience of negotiating, documenting and presenting recommendations … Ensuring that CTO can meet committed outcomes by working with programme teams to navigate challenges and escalate effectively where needed. Ownership and delivery of strategicplanning cycles across change portfolios to ensure financial investment decisions supports CTO long term strategy, risk appetite and aligns to the clients strategy More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
CCR RECRUITMENT SERVICES LTD
The Dialler Manager is responsible for overseeing and optimising outbound dialling systems to ensure maximum efficiency for a large contact centre.. This role involves strategicplanning, real-time monitoring, troubleshooting technical issues, and collaborating with key stakeholders to enhance campaign performance while ensuring compliance with regulatory requirements. The … Dialler Manager plays a crucial role in improving contact rates, agent productivity, and overall campaign effectiveness through effective workforce planning and system management. Key Responsibilities: Configure and maintain outbound dialler systems (Predictive, Preview, Power). Monitor real-time dialler performance, adjusting pacing and algorithms to optimise efficiency. Manage software … support to teams using the dialler system. Work closely with management to set clear goals and define success metrics for outbound campaigns. Coordinate workforce planning efforts to align staffing levels with dialling requirements and ensure agents are efficiently utilised. Make real-time adjustments to dialler pacing and strategies based More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Corriculo Ltd
is a newly created role where you'll develop and implement processes, ensuring compliance, optimising asset utilisation, and contributing directly to cost control and strategic planning. You'll also manage vendor relationships and support the broader IT function with insightful reporting and analytics. The Company This industry leader is More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
MBM Travel Executives Ltd
new business across leisure clients to include Travel agents and OTA's Reactivate and grow existing accounts Own your region from market research to strategicplanning Negotiate deals, onboard clients, and support their success Travel regularly to build face-to-face relationships What you bring: 3+ years in More ❯