9 of 9 Technical Support Engineer Jobs in Birmingham

Social network you want to login/join with: Technical Support Engineer Tier I, birmingham col-narrow-left Client: Action1 Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 09.06.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly secure, cloud … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

We are looking for a Technical Support Engineer/Trainer to help our expanding customer base in the UK and overseas. For the past 30 years, Codra has specialised in the development and distribution of real-time software products (SCADA and industrial information systems) and associated services to the industrial market under the brand name of Panorama … transport (road and rail) and building management. Over the past 15 years, Panorama has been successfully introduced to the UK and other international markets. In order to continue to support this success an opportunity exists for the right person to join our dynamic successful operation. Main activities and responsibilities: Technical Support, Consultancy and Pre-Sales Ability to … help Customers troubleshoot and diagnose Application and/or Product issues in a timely manner Ability to communicate technical issues or concepts to a wide audience of technical understanding Ensure the resolution of technical problems to the customer’s satisfaction Update Customer Support tickets accurately and help maintain an internal Technical Knowledgebase Provide onsite Consultancy More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Birmingham Client: Hawksworth Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 07.06.2025 Expiry Date: 22.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully … Linux and Windows environments? Our client is a highly reputable software company, with some of their software used by NASA and other notable clients. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's environment, working … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking and shell scripting If this sounds like you More ❯

My client is a Global Leading Manufacturer of HVAC Cooling equipment across AHUs, CCUs, Air Conditioning and Chillers. They're seeking a Global Technical Support Engineer to support the Data Centre Solutions Team working with the clients, sales team, factories across Europe, and the projects and field-based teams. The role will support the successful … specification, selection, manufacturing, factory testing/witnessing, site installation, site commissioning & site witnessing of our Data Centre Products to deliver projects following the recognised Level 1 to 5 process. Technical Support Engineer Job Overview Review and document mechanical, electrical, hydronic, refrigeration, controls, and integration systems to ensure correct selection and successful project delivery on time and within … budget. Provide support for callouts, fault finding, maintenance, and after-sales services post-delivery, installation, commissioning, and witnessing. Work with schedules, technical specifications, schematics, wiring diagrams, CDE documents, software strategies, BMS/BAS points lists, RAMS, and RCAs. Assist in creating project-specific wiring diagrams, ensuring compliance with client requirements. Develop project-specific documentation and ensure accuracy. Support More ❯

manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer Technical Support Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based Technical Support Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful … candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team. Essential Criteria An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools. Experience of Mazatrol controls, machine operations and axis movements. Understanding of Mazak product range of More ❯

Technical Support Engineer (Energy Trading and Risk Management) To strengthen the Customer Experience team we are looking for a Technical Support Engineer to join our Energy Trading and Risk Management group. You will be responsible for the technical support and account management of key European clients, working closely with both internal and … through to resolution Researching and troubleshooting software issues and providing prompt and accurate customer feedback Acting as an advocate for the customer and effectively communicating feedback to and from technical teams dispersed globally Organise regular customer meetings and provide status updates to internal and external stakeholders Manage and own all aspects of customer success, while maintaining a holistic view … of customer satisfaction Your background Proven experience (ideally five years plus) working with C/ETRM applications, ideally in a support capacity. Excellent English verbal and written communication skills (C1 or B2). Strong account management. Ability to provide an outstanding customer experience for their clients. Self-motivated and adaptable. More about us We pride ourselves on offering a More ❯

days/month in Farringdon, London) Salary: £30,000 - £35,000 + Private Healthcare, Group Life Insurance, 25 Days Leave + Bank Holidays We are hiring for a Technical Support Engineer for an innovative and global support centre. This role involves providing IT-related post-sales support and analysing customers' needs to recommend effective IT … and business solutions. As a Technical Support Engineer , you will assist with software installations, respond to customer calls and emails, and resolve support incidents. Your tasks will also include resolving license/serial number issues, analysing hardware and software applications, and reporting bugs to the development team. Testing bug fixes and pre-release software versions and … responsibilities. Key Responsibilities: Provide IT-related post-sales support. Analyse customer needs and recommend IT/business solutions. Assist with software installations. Respond to customer calls and emails. Resolve support incidents and license issues. Analyse hardware/software to determine and resolve issues. Report bugs and test fixes/pre-release software. Required Skills: Experience in IT support More ❯

to be partnering with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally. We're looking for a Technical O&M Support Engineer who blends hands-on electrical knowledge with analytical skills and a problem-solving mindset. In this role, you'll be providing advanced remote … support to field teams, analysing system performance, and supporting the technical resolution of complex issues across a broad solar portfolio. If you're currently providing remote or second-line support in the solar or electrical O&M space and you're ready to step into a more autonomous, international-facing role - we'd love to hear from … you. Responsibilities and duties Reporting to the O&M Team Leader, you will: Provide advanced remote support for field engineers, diagnosing and resolving complex faults Analyse system data (SCADA, inverter portals) to spot issues and improve performance Collaborate with on-site teams to identify and address systemic issues, helping reduce downtime and optimise asset performance Lead or support More ❯

Birmingham GBP30,000 - GBP32,000 Deliver comprehensive pre- and post-sales technical support for the Company's system-related products and wiring accessories. This includes providing expert advice on product selection and system design, tailored to specific applications and project requirements. This role is based on progression, therefore huge opportunities are available to grow within the company. Additionally … depth knowledge of Door Entry Systems and their applications, establishing expertise in the product line. Stay proactive in keeping abreast of new products, firmware updates, and application developments. Offer technical support via telephone and email to installers, contractors, and end-users, enabling clients to diagnose and resolve issues independently, minimizing the need for on-site visits. Provide detailed … guidance on replacement parts and system upgrades. Utilize in-house software tools to deliver product-based design solutions and generate system quotations. Interpret and understand technical drawings to prepare project quotations and Bills of Materials (BOMs) Maintain accurate and up-to-date records of technical information and customer interactions. Adhere to the Company's Core Values. Does this More ❯