6 of 6 Remote User Research Jobs in Birmingham

them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy … fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Strong stakeholder Management experience Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations JBRP1 More ❯

visionary and lead the Scrum team to deliver excellent products. The Product Owner will be the driving force behind developing product solutions; accountable for bringing in key insights from user research, quantitative data, and getting the right people in the room to collaboratively develop the right solutions to customer and business needs in the right way. You will … support the Agile Development teams throughout the lifecycle of the project : Sprinting, User Stories, Sprint Planning, Planning Poker as well as working with Architects and a User Interface/Experience Designers to discuss requirements. What you will be doing : Product Roadmap and Continuous Improvement New Product Development Backlog Management and Prioritisation Release Planning and Product Launch Market Analysis … User Centricity Metrics and KPI’s At this level you will obviously be expected to demonstrate excellent communication skills both verbally and written. You will be required to motivate and challenge the team to be creative, innovative and deliver timely high quality results. If you have the necessary experience and skill set, please send your CV in the first More ❯

go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you passionate about designing services that truly meet user needs? We're looking for a Service Designer to join our clients' Digital & Customer Services team and help shape the future of public services. What You'll Do: Design … end-to-end service journeys based on user needs and organisational goals. Collaborate with multidisciplinary teams to prototype and test new service processes. Map service and user journeys to identify transformation opportunities. Contribute to service design standards and community development. Use data and user research to inform and iterate service designs. What We're Looking For … Strong understanding of service design principles and user-centred design. Experience working in multidisciplinary teams to improve service delivery. Ability to prototype in various formats and visualise service journeys. Excellent communication and stakeholder engagement skills. A relevant qualification or equivalent experience in service design or a related field. What you need to do now If you're interested in More ❯

performing service design team and community. Champion service design at the leadership level and across the organisation. Ensure quality and consistency in service design delivery. Drive innovation through prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic … thinker with a relentless focus on user needs and business outcomes. Strong stakeholder engagement and communication skills. A relevant qualification or equivalent experience in service design or a related field. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us More ❯

and test service interactions to drive innovation. Collaborate across teams to deliver services from discovery to live. What We're Looking For: Deep knowledge of service design methods and user research. Proven experience managing service design projects in large organisations. Ability to influence senior stakeholders and guide strategic decisions. Strong facilitation, prototyping, and visualisation skills. A relevant qualification or More ❯