Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We are looking for a Senior User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to … assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/ More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? User focus - Use data from research and analytics to understand user's needs and test designs to meet them. Evidence and context-based … your role As an Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based on user data and userresearch, and More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, userresearch and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
Demonstrate a deep understanding of business goals and can turn these into tangible performance measures. Use quantitative and qualitative data about users to turn user focus into outcomes. Deliver analysis and information that addresses stakeholder needs and provides recommendations. Effectively collaborate with user researchers and other user-focused professions. Guide others on approaches to understand user stories. Understand the appropriate media to communicate findings. Shape and share communications relevant to the audience. Give tactical recommendations. Encourage joined up team work within own team and across other groups. Establish professional relationships with a range of stakeholders. … As a Lead Digital Performance Analyst, you will support iterative design of services by analysing of a wide range of datasets and collaborating with User Researchers, Business Analysts and Data Scientists to create a holistic understanding of our systems, business and users. You will be required to conduct analysis More ❯