Service Desk Engineer
- Location
- Birmingham, England, United Kingdom
issue up to the point of resolution Remaining up to date with the latest technologies and platforms Assist with cross training Essential Skills Microsoft Windows desktop OS’s – Installation and Troubleshooting skills Microsoft Office all recent versions including 365 Microsoft Windows Server Microsoft Exchange … Server, Office 365 and Exchange Hybrid Deployment – Experienced with message flow and troubleshooting mail server problems and outages Active Directory and Azure AD, Microsoft Teams deployment and troubleshooting Strong Networking Skills (TCP/IP, L2&L3, VOIP, VLAN, Spanning Tree, Routing etc) - installation and troubleshooting network ...