3 of 3 Microsoft 365 Jobs in Blackburn

Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile … Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills ...

Strong networking knowledge, including: Network troubleshooting Switches, routers, and firewalls Network patching and cable termination TCP/IP, DNS, DHCP, and VLANs Experience supporting Microsoft Windows Server environments Knowledge of Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent … troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure to cybersecurity solutions and best practices Experience supporting backup and disaster recovery solutions What's On Offer? Salary ...

Provide on-site IT support to end users Troubleshoot hardware, software and connectivity issues Support Windows environments, printers and mobile devices Assist with Office 365 and Azure administration Coordinate with remote international IT teams Travel between customer sites when required Technical Requirements Previous experience in IT Field Support … similar hands-on roles Strong troubleshooting and customer-facing skills Good knowledge of: Windows OS Office 365 Admin Center Azure environments Networking fundamentals Ability to work independently and manage priorities Full UK driving licence and own vehicle required Additional Information Fast onboarding process Support from senior remote technical ...