Application Support Analyst
- Location
- Borehamwood, England, United Kingdom
Support business-critical applications, integrations and associated technologies. Use SQL to investigate issues, analyse data and support problem resolution. Use Postman for API testing, diagnostics and validation. Monitor and investigate application performance using Azure Application Insights and Kusto Query Language (KQL). Troubleshoot issues across system integrations, REST … stakeholder engagement skills. Experience working in an ITIL‐based environment and using ITSM tools. A good understanding of the software development lifecycle, including testing, deployment and release activities. A proactive, customer‐focused approach and commitment to continuous improvement. Qualifications and desirable experience Experience supporting insurance, financial services or other ...