Remote Customer Service Jobs in Borehamwood

4 of 4 Remote Customer Service Jobs in Borehamwood

Technical lead 3rd line

Borehamwood, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Interaction - Letchworth
tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Technical Lead (MSP)

Borehamwood, Hertfordshire, United Kingdom
Hybrid / WFH Options
Interaction Recruitment
tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯
Employment Type: Permanent
Salary: £55000 - £65000/annum
Posted:

Technical Lead (MSP)

Borehamwood, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Interaction - Letchworth
tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Technical Lead (MSP)

Borehamwood, Hertfordshire, United Kingdom
Hybrid / WFH Options
Interaction - Letchworth
tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Te click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 65,000 Annual
Posted:
Customer Service
Borehamwood
10th Percentile
£41,325
25th Percentile
£41,438
Median
£43,250
75th Percentile
£45,438
90th Percentile
£45,775