1 of 1 Remote/Hybrid Customer Service Jobs in Borehamwood

1st Line Service Desk Engineer

Hiring Organisation
Enable Technology
Location
WD6, Borehamwood, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£29000 - £34000/annum
heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here … engineers who feed it Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud ...