2 of 2 Root Cause Analysis Jobs in Borehamwood

to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills More ❯

to the Senior Engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximize the customer's up-time, perform root-cause analysis. Role Dealing with incoming incidents in a professional, courteous manner over the phone and via e-mail Take ownership of incidents and manage them in a More ❯