5 of 5 Remote Customer Service Jobs in Bournemouth

Aftersales Administrator

Hiring Organisation
Senceive - en-US
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

Professional Services Engineer – Contact Centres

Hiring Organisation
Dupen Ltd (Dupen Recruitment)
Location
Bournemouth, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £42,000 per annum
platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

Senior D365 & Power Platform Consultant

Hiring Organisation
Hancock & Parsons Ltd
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
broader Microsoft ecosystem to maximise business value -Technical: Lead the design and development of technical solutions using Dynamics 365 and Power Platform to meet customer requirements Develop custom components such as plugins, workflows, and JavaScript/UI extensions as needed Ensure adherence to best practices, prioritising standard product capabilities … project lifecycle Contribute to the continuous improvement of development standards, patterns, tools, and automation practices Skills & Experience: -Functional: 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation 3–5 years hands-on experience delivering Dynamics 365 and Power Platform solutions (including Dataverse and Azure ...

Engineering Manager - Voice Agents

Hiring Organisation
Zendesk
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely … local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions ...

Service Operations Manager

Hiring Organisation
NTech Consultants LTD and NTech Contracts LTD
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
Service Desk Manager– Surrey Location: Hybrid working, Commutable to Guildford, Surrey and travelto customer sites when required. Salary: £55k - £65k dep on exp + Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, ProjectPlans, Jira, MS Project, Processes. My client … provider of EV and Solar systemsare seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions of a diverse range of customers faults/escalations. An IT background in Service Desk/Operations would be required with experience ...