Support Team Lead / Manager - £50K
- Hiring Organisation
- Jump IT Recruitment
- Location
- Bournemouth, Dorset, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £50000/annum +Bens+Potential
Support, Incident management, problem resolution, triage, team management, team leading, Agile, JIRA, Customer support, SaaS, Best Practice This is a new permanent role. UK home-based but with regular trips to the South Coast (Devon/Dorset, Hants) for management meetings. This is a team lead/management role … ensure delivery of great customer service and problem resolution to technical issues around a SaaS software platform. Technically, an understanding of SQL, C#, JIRA, and Agile is useful, but the role is a mix of management and technical. Good leadership skills are needed, as well as a good approach ...