Remote Microsoft Office Jobs in Bournemouth

1 of 1 Remote Microsoft Office Jobs in Bournemouth

1st Line IT Helpdesk Engineer

Bournemouth, England, United Kingdom
Hybrid / WFH Options
Protect Line
the helpdesk ticketing system. Providing technical support for software, hardware, and network issues, escalating complex problems when necessary. Sharing responsibilities for administering and provisioning users across various systems, including Microsoft 365 (e.g., user accounts, mailboxes), and third-party applications like our CRM and phone systems. Provisioning and maintaining IT endpoints such as PCs, laptops, monitors, and peripherals. Supporting general … office infrastructure, including desk wiring and network connectivity. What Makes You Our Perfect Match? Demonstrable experience in an IT helpdesk or support role. Strong understanding of Microsoft Windows operating systems (Windows 10/11). Familiarity with Microsoft Office 365 administration and common applications (Outlook, Word, Excel, Teams). Ability to troubleshoot common hardware More ❯
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