1 of 1 Remote NEC Housing Jobs in Bracknell

Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll … even provide access to confidential services that offer financial advice and legal support to name but a few. MAIN RESPONSIBILITIES: Provide assistance, application support, usage advice and guidance to NEC customers Demonstrate good knowledge of application environments with an ability to pick up application support issues Understand the contractual commitments in place with customers and ensure incidents/problems … SLA’s Identify and develop opportunities for revenue generation through provision of additional services and solutions to customers. Qualifications ESSENTIAL SKILLS: Knowledge of Revenues and Benefits software, experience with NEC Revenues and Benefits is an advantage Good knowledge of legislation in Revenues or Benefits Ability to recognise and prioritise urgent calls Ability to manage an issue to conclusion, co More ❯