2 of 2 Remote/Hybrid Service Management Jobs in Bradford

Team within Technology Services at our Bradford based office. You will provide professional and comprehensive analysis to support to the wider Major Incident & Problem Management processes resulting in minimised risk and impact to the business. This is a hybrid role with working from home and time in our Bradford … role As Incident & Problem Analyst , you will – Identify potential problems by constantly reviewing support requests and performing trend analysis Support the Incident & Problem Management strategy to ensure that Incident & Problem Management processes continue to support the business and align to best practices. Ensure records are kept ...

COLLEAGUE EXPERIENCES WHILE CONTINUING TO EVOLVE WITH THE NEEDS OF THE BUSINESS. YOU WILL WORK CLOSELY WITH ARCHITECTURE, PRODUCT, BUSINESS ANALYSIS, TESTING, OPERATIONS, SERVICEMANAGEMENT AND DELIVERY COLLEAGUES. YOUR TECHNICAL DECISIONS WILL INFLUENCE ENGINEERING QUALITY, PLATFORM RESILIENCE, DELIVERY CONFIDENCE AND OUR ABILITY TO CREATE REUSABLE SOLUTIONS ACROSS MULTIPLE TEAMS. … Technology stack Salesforce Apex, triggers and asynchronous processing Lightning Web Components and JavaScript Salesforce Flow and secure UI development SOQL and SOSL Sales Cloud, Service Cloud and Financial Services Cloud Salesforce DevOps and metadata deployment tooling Automated unit, component and integration testing MuleSoft, Integration & Engineering Mule 4 and Anypoint ...