3 of 3 Remote Service Management Jobs in Bradford

Our client is currently looking for a hands-on IT Operations Specialist for their Leeds based IT team. You will have an excellent understanding of implementing ITIL practices and service management frameworks, as well as having direct responsibility for the management of teams delivering company services. You will have proactive line management skills to ensure that … teams consistently deliver a high level of service across infrastructure, applications, and end-user support. Skills and Experience: Strong experience working in an IT Manager/Operations lead role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow, etc.) Experience with change management planning and documentation A deep understanding of escalation actions, processes … and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end clients Experience with managing teams of IT professionals Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications, and end-user support Ensure timely resolution of incidents and problems. Lead root cause analysis and More ❯

days per week on-site) Excellent Benefits Package An excellent opportunity for an experienced IT Configuration Manager to join a large-scale technology organisation and take ownership of the Service Configuration Management practice. This is a strategic and hands-on role, responsible for shaping how configuration data is managed, governed, and maintained across a complex enterprise environment. As … an IT Configuration Manager, you’ll lead the development and continuous improvement of Configuration Management processes, ensuring data quality, operational efficiency, and alignment with organisational goals. You’ll work closely with cross-functional teams - including IT operations, ServiceNow specialists, and service delivery leads - to ensure the Configuration Management Database (CMDB) is accurate, high-performing, and supports broader … a small team, and influence best practice across the wider ITSM landscape while working in a collaborative, forward-thinking environment. IT Configuration Manager – Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management More ❯

The Company The Company is a global enterprise asset management solutions provider with a strong focus on IBM Maximo. It provides a wide suite of tools and services: cloud hosting, mobile field-apps, GIS/spatial solutions, data/reporting tools, and standard Maximo implementations or upgrades. This role is offered either as remote work (home-based) or from … a Leeds office (preferred as a hybrid solution). The Position This role is a senior and strategic management position reporting to the Senior Vice President of Global Cloud Services and is located within the Service Management division of the Cloud and Technical Services organization. This is a global team position and carries an allowance for time … facing skills are essential. Autonomy and the ability to design processes, not just use them, are an advantage. Required experience includes at least 2 years of experience in Project management, resource allocation, or a scheduling role, proficiency in Excel and proficiency with project management tools and the ability to create and adapt Gantt charts. Prior exposure to software More ❯