2 of 2 Windows Jobs in Brentwood

initiatives within the Service Desk function. Qualifications Essential: Strong customer service and communication skills, with a professional and client-focused approach. Solid understanding of Windows OS, Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable ...

Advisory Boards (CAB) and contribute to service improvements and change implementation Administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint and Entra ID Manage Windows endpoints using Microsoft Intune and Windows Autopilot, including policies, compliance and best practice configuration Produce and maintain high-quality technical documentation and knowledge … technical escalation point within an IT Support function Mentoring, coaching and developing junior engineers Microsoft 365 administration in an enterprise environment Microsoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioning Incident Management and Change Management, including participation in Change Advisory Boards PowerShell scripting and support ...