hardware. The successful candidate will be customer-focused, technically capable and able to resolve incidents quickly and efficiently to keep systems running smoothly. Key Responsibilities Install, configure and maintain Windows 10 and Windows 11 desktop environments Provide 1st & 2nd line IT support via the Service Desk Support users in both physical and VMWare virtual environments Install, configure and … standards, security policies and Health & Safety compliance Positively represent the business to staff, suppliers and customers Skills & Experience Required Experience providing 1st & 2nd line IT support Strong knowledge of Windows 10/11, Active Directory & Exchange Understanding of VMWare environments Strong troubleshooting and problem-solving skills Excellent communication and customer service capability Full UK driving licence (essential due to More ❯
is essential in providing 1st and 2nd line IT support across a range of devices and systems, ensuring seamless operation and user satisfaction. Key Responsibilities Install, configure, and maintain Windows 10 and Windows 11 desktop environments. Provide 1st and 2nd line support via the IT Service Desk. Support users in both physical and virtualised (VMWare) environments. Configure and … systems (Microsoft Exchange) and unified communications (Mitel). Perform additional tasks as required by departmental and business needs. What We're Looking For Experience in IT support, particularly with Windows environments. Familiarity with virtualisation technologies (e.g., VMWare). Strong understanding of Active Directory and Exchange administration. Excellent problem-solving and communication skills. Willingness to travel and support remote offices. More ❯
