2nd Line VoIP / Network Engineer
Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with More ❯
Employment Type: Permanent
Salary: £30,000
Posted: