4 of 4 Remote/Hybrid Entra ID Jobs in Brierley Hill

implement permanent solutions. Plan and implement infrastructure changes in line with change control procedures. Provide additional service desk support when required. Microsoft 365, Entra ID & Intune Design and implement Conditional Access, MFA and Microsoft Defender policies. Manage Microsoft 365 security improvements, including Business Premium security configurations. … Lead migrations from on-premises Active Directory to Entra ID joined devices using Autopilot and Intune. Servers, Virtualisation & Backup Maintain, patch and upgrade VMware and Hyper-V environments, including high availability and failover clustering. Deploy and upgrade servers, SAN storage and Veeam backup solutions. Perform virtual ...

Line escalation point for the support team Own complex technical issues and major incidents Troubleshoot and support customer Microsoft environments Support Microsoft 365, Entra ID, Intune, Exchange Online and Windows Provide technical guidance and support to L1 and L2 engineers Build strong relationships with customers … years' experience within an MSP or similar IT support environment , with strong L2/L3 experience Strong hands-on experience with Microsoft 365, Entra ID, Exchange Online and Intune Good knowledge of Windows, Active Directory and networking, including DNS, DHCP, VPNs and firewalls Experience supporting multiple ...

Line escalation point for the support team Own complex technical issues and major incidents Troubleshoot and support customer Microsoft environments Support Microsoft 365, Entra ID, Intune, Exchange Online and Windows Provide technical guidance and support to L1 and L2 engineers Build strong relationships with customers … years' experience within an MSP or similar IT support environment , with strong L2/L3 experience Strong hands-on experience with Microsoft 365, Entra ID, Exchange Online and Intune Good knowledge of Windows, Active Directory and networking, including DNS, DHCP, VPNs and firewalls Experience supporting multiple ...

technical guidance, coaching and support to L1 and L2 engineers Maintain clear customer communication throughout incidents and escalations Troubleshoot and support Microsoft 365, Entra ID, Intune, Exchange Online and Windows environments Encourage consistent ticket handling, documentation and knowledge sharing Build strong customer relationships …/L3 technical capability Experience coordinating service desk activity, mentoring engineers or taking responsibility for escalations Strong hands-on experience with Microsoft 365, Entra ID, Exchange Online and Intune Good knowledge of Windows, Active Directory and networking, including DNS, DHCP, VPNs and firewalls Experience supporting multiple ...