3rd Line IT Support & Project Engineer
- Hiring Organisation
- Neoci Ltd
- Location
- Brierley Hill, West Midlands, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 per annum
influence how services are delivered. Key Responsibilities 3rd Line Support & Escalations Act as the technical escalation point for 2nd line engineers, resolving complex and high-priority incidents. Investigate recurring technical issues, carry out root cause analysis and implement permanent solutions. Plan and implement infrastructure changes in line with change … Active Directory to Entra ID joined devices using Autopilot and Intune. Servers, Virtualisation & Backup Maintain, patch and upgrade VMware and Hyper-V environments, including high availability and failover clustering. Deploy and upgrade servers, SAN storage and Veeam backup solutions. Perform virtual machine restores and disaster recovery testing. Networking ...