3rd Line IT Support & Project Engineer
- Hiring Organisation
- Neoci Ltd
- Location
- Brierley Hill, West Midlands, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 per annum
established and growing Managed Services Provider (MSP) in the West Midlands that's looking to recruit an experienced 3rd Line Service Desk & Project Engineer to join its technical team. This is a senior, hands-on position offering a great balance between complex technical support and infrastructure project delivery. … continues to grow, offering exposure to varied technical environments and opportunities to influence how services are delivered. Key Responsibilities 3rd Line Support & Escalations Act as the technical escalation point for 2nd line engineers, resolving complex and high-priority incidents. Investigate recurring technical issues, carry out root cause analysis ...