2 of 2 Remote/Hybrid LAN Jobs in Brighton

experience required: Excellent written and verbal communication skills Strong customer service skills with a confident phone manner Basic network understanding (Routers, Switches, Firewalls, VoIP, LAN/WAN) Recent graduate (or equivalent) in a tech-related subject OR strong interest in IT/technical support Ability to learn quickly and adapt ...

future travel opportunities The Requirements: Previous Helpdesk/1st Line Support experience desirable but not essential Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN Strong written and verbal communication skills Confident telephone manner and customer service approach Methodical problem-solving skills Excellent organisation and time management Ability … resolving customer faults Monitoring internal systems and responding to service issues Supporting technical administration for connectivity and voice products Assisting with internal systems and LAN equipment Recording and maintaining internal process documentation Supporting projects and onsite installations where required Liaising with internal departments, suppliers, and telecom partners ...