Solutions Consultant
- Hiring Organisation
- Trident
- Location
- Brighton, East Sussex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- Competitive + 33 days of holiday p.a.
clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical … support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents ...