2 of 2 User Stories Jobs in Brighton

Operations, Technology, Workforce Management, Compliance, Risk, and Analytics teams to gather business requirements and define product enhancements. Translate business requirements into user stories, acceptance criteria, and prioritized backlog items. Participate in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives. Coordinate the delivery … contact center KPIs, including connection rates, occupancy, average handle time, abandonment rates, and campaign performance. Familiarity with Agile methodologies, including writing user stories, managing product backlogs, and participating in sprint ceremonies. Experience working with cross-functional teams across Product, Technology, Operations, and Vendor organizations. Proficiency with Jira ...

ingestion rather than retrospectively. Lead Agile delivery ceremonies (stand‐ups, sprint planning, retrospectives) and manage the team backlog, breaking complex requirements into refined user stories. Drive process automation across data production, reporting, and forecasting workflows using pragmatic scripting to eliminate manual tasks. Maintain strict data governance, establishing formal ...