Bristol, Avon, England, United Kingdom Hybrid/Remote Options
Venn Group
Senior ApplicationsSupport Officer Location: Bristol Set-up: Hybrid Working Contract: Interim, 4 months Service Area: IT Operations – Resources Directorate We are assisting a local authority based in the South West who are looking to recruit for an experienced Senior ApplicationsSupport Officer to lead a busy ApplicationsSupport Team, ensuring … have extensive experience of using and supporting Unit4 Finance system and experience in using the AR (Account Receivable) module of the system is desireable. About the role As Senior ApplicationsSupport Officer, you will provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process … studio including XtraReports. Oversee the day-to-day management and performance of a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to More ❯
Greater Bristol Area, United Kingdom Hybrid/Remote Options
Peaple Talent
Job Title: Application and Data Support Analyst Location: Bristol (Hybrid – 3 days onsite) Salary: £35,000 – £38,000 (DOE) Peaple Talent has partnered with an award-winning investment solutions platform with an entrepreneurial and innovative culture. They are looking for an Application and Data Support Analyst to join their IT team. You will play a key … role in triaging and managing support requests, resolving application and database issues, and working with stakeholders across the business to ensure smooth delivery of technical support. The Role: Troubleshoot and resolve application and data-related issues Manage and triage support requests from internal and external sources Analyse and query production data using SQL Produce reports and … and technical teams Access production systems for incident management and debugging Document processes, troubleshooting steps, and knowledge base articles Work closely with business analysts, product owners, and developers Support quality assurance and compliance within a regulated environment The Candidate: Proven experience in a customer or technical support role Strong SQL skills in a production environment (querying More ❯
Bristol, Avon, England, United Kingdom Hybrid/Remote Options
Remedy Recruitment Group
Our client is urgently looking for a Senior ApplicationSupport Officer to join their Finance Application team, which is part of the Corporate Application team at Bristol City Council.They use Unit4 ERP finance system and are in the process of migrating to Unit4 SaaS product. You must have extensive experience of using and supporting Unit4 Finance system ideally … are particularly interested in someone who has proven experience in using the AR (Account Receivable) module of the system as part of this role will be to provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process where possible. There will be a requirement to create reports … data to help inform decisions. In the role you may also be involved in supporting the project of the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports.This is a hybrid role where you More ❯
Our client is urgently looking for a Senior ApplicationSupport Officer to join their Finance Application team, which is part of the Corporate Application team at Bristol City Council. They use Unit4 ERP finance system and are in the process of migrating to Unit4 SaaS product. You must have extensive experience of using and supporting Unit4 Finance system … are particularly interested in someone who has proven experience in using the AR (Account Receivable) module of the system as part of this role will be to provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process where possible. There will be a requirement to create reports … data to help inform decisions. In the role you may also be involved in supporting the project of the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. This is a hybrid role where More ❯
Bristol, Gloucestershire, United Kingdom Hybrid/Remote Options
Remedy Social Work
Our client is urgently looking for a Senior ApplicationSupport Officer to join their Finance Application team, which is part of the Corporate Application team at Bristol City Council. They use Unit4 ERP finance system and are in the process of migrating to Unit4 SaaS product. You must have extensive experience of using and supporting Unit4 Finance system … are particularly interested in someone who has proven experience in using the AR (Account Receivable) module of the system as part of this role will be to provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process where possible. There will be a requirement to create reports … data to help inform decisions. In the role you may also be involved in supporting the project of the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. This is a hybrid role where More ❯