7 of 7 Remote Customer Engagement Jobs in Bristol

Head of Customer Experience required on a hybrid basis in central Bristol (a day a week in London needed) Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service … to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements … in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership & Function Build-Out: Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and More ❯

Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol … and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership … Function Build-Out: ? Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. ? Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. ? Own and optimise our Customer More ❯

Location: Bristol (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You’ll lead the charge in refining and evolving the brand, value proposition, and customer messaging – ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) – Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging – Shape clear, differentiated messaging across all touchpoints. Marketing Strategy – Provide senior-level input across the full marketing mix to help guide the department’s direction. What We’re More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You ll lead the charge in refining and evolving the brand, value proposition, and customer messaging ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging Shape clear, differentiated messaging across all touchpoints. Marketing Strategy Provide senior-level input across the full marketing mix to help guide the department s direction. What We re More ❯

offered on a hybrid basis, with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with a consultative approach to … help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a fast-paced environment and wants to make a real impact as part of a … hours. Role Responsibilities As an Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly Bacs payments Help with general More ❯

offered on a hybrid basis, with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with a consultative approach to … help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a fast-paced environment and wants to make a real impact as part of a … hours. Role Responsibilities As an Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly Bacs payments Help with general More ❯