2 of 2 Remote/Hybrid Customer Engagement Jobs in Bristol

Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service trends and implements improvement actions that enhance reliability, performance, and customer experience. Tooling, Automation & Workflow Management Optimises JIRA workflows and Confluence knowledge spaces while supporting automation to streamline operational efficiency. AWS Platform Support Supports monitoring … troubleshooting, and operational activities across AWS services to maintain platform health and resilience. Stakeholder & Customer Engagement Delivers clear, professional communication and provides senior guidance to stakeholders and junior team members. Main Duties and Responsibilities: Provide high-quality first line and advanced technical support in response to incidents ...

Role As a Functional Consultant, you will: Lead requirements gathering workshops and translate business needs into scalable solutions Design and configure Dynamics 365 Customer Engagement (CE) solutions Work across the Power Platform (Power Apps, Power Automate, Power Pages) Support end-to-end project delivery, from discovery through … functional expertise and best practice guidance Deliver user training and support adoption What We’re Looking For Proven experience with Dynamics 365 CE (Sales, Customer Service, or Marketing) Strong experience with the Power Platform Background in functional consulting within a Microsoft Partner or consultancy environment Experience running workshops ...